Shipping Policy

Shipping Destinations

We currently ship to select international markets. Please check the shipping calculator at checkout to confirm if we deliver to your country.

Supported regions include:

  • North America (USA, Canada)
  • Europe (EU countries, UK)
  • Asia-Pacific (Japan, South Korea, Singapore, Australia)
  • Other regions may be available - please contact us for inquiries

Shipping Methods & Delivery Times

Standard International Shipping: 10-20 business days
Express International Shipping: 5-10 business days

Delivery times are estimates and may vary due to customs clearance, holidays, or unforeseen circumstances. Tracking information will be provided once your order ships.

Shipping Costs

International shipping costs are calculated based on:

  • Destination country
  • Package weight and dimensions
  • Selected shipping method

Final shipping costs will be displayed at checkout before payment. We occasionally offer free international shipping promotions - subscribe to our newsletter to stay updated.

Customs, Duties & Taxes

Important: International orders may be subject to import duties, taxes, and customs fees determined by your country's customs authority. These charges are the responsibility of the recipient and are not included in our product or shipping prices.

We recommend checking with your local customs office for estimated charges before placing an order. Techorav is not responsible for any customs delays or additional fees.

Order Processing

Orders are typically processed and shipped within 1-3 business days. You will receive a shipping confirmation email with tracking information once your package is dispatched.

Tracking Your Order

All international shipments include tracking. You can monitor your package status using the tracking number provided in your shipping confirmation email.

Delivery Issues

If your package is delayed, lost, or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with our shipping carriers to resolve the issue.

Undeliverable packages: If a package is returned to us due to incorrect address, refused delivery, or customs issues, we will contact you to arrange reshipment. Additional shipping fees may apply.

Restricted Items

Certain products may be restricted or prohibited in some countries due to local regulations. We are not responsible for packages seized or rejected by customs due to local import restrictions.

Contact Us

For international shipping inquiries, please contact:
Email: support@techorav.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)