FAQ
Need help?
Frequently Asked Questions
What image formats do you accept?
Our built-in image upload tool allows you to upload JPG directly from your computer or phone as well as connecting to your Instagram account.
Can l edit my photos on your website?
Our website features easy-to-use editing tools that allow you to zoom and crop your photos along with some light duty editing before placing your order.
How long does it take to receive my order?
We typically process orders within 2-3 business days. Shipping times vary based on your location. but we'll provide a tracking number so you can keep an eye on your delivery.
Do you ship internationally?
Absolutely! We ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Can I cancel or change my order after it's been placed?
If you need to make changes, please contact us as soon as possible. If your order hasn't gone into production yet, we'll do our best to accommodate your request.
Do you offer bulk discounts?
Yes, we do! If you're planning to place a large order, get in touch with us for special pricing and offers.
Can l use photos from my social media accounts?
Definitely! You can upload photos directly from your device or import them from your Instagram and Facebook. Just make sure the images are high-resolution for the best quality magnets
Are the magnets durable?
Our magnets are made with high-quality materials designed to last. They're perfect for decorating your fridge, locker, or any magnetic surface.
How do I track my order?
Once your order ships, we'll send you an email with a tracking number so you can follow its journey to your doorstep.
Do you offer gift options?
Yes! You can add a personalized note at checkout, and we'll include it in the package-perfect for sending a special surprise to friends and family.
What if I have trouble uploading my photos?
If you're experiencing issues, don't hesitate to contact our friendly customer support team. We're here to help you every step of the way.
What if I have an idea for a custom design?
We love creativity! Contact our customer service team with details regarding your idea and they will see what they can do to make your custom magnet vision to life.
How should I care for my photo magnets?
To keep your magnets looking their best, simply wipe them with a soft, dry cloth if they get dusty. Avoid using harsh chemicals or submerging them in water.
How can I contact you if I have more questions?
We're here to help! You can reach us via email at info@measymart.com. Our customer service team will respond as quickly as possible.
More questions?
Give our Customer Service Team a shout via email (info@measymart.com) and they will be happy to answer your questions!
